Your Team

team_rollover4.png Andrew Alford Dr. Michael Arcella Sandi Cowan Gen Hindman Rebecca Hunt Allan Preiss

Bringing insight, understanding and innovative thinking to every project.

The McArthur Talent Architects team combine a broad range of local, national and international organisational understanding and practical experience.


To find out more details about their individual experience, area of expertise and qualifications, either click on their name or profile image above.

Andrew Alford


Andrew has spent significant periods of his life overseas, travelling through South America, the Middle East, Northern Africa, Europe and North America. Much of this was during his childhood when he resided overseas with his family. He has a keen appreciation of diverse cultures and the value they bring. Andrew has also had to embrace change and develop resilience on his journey. He is fundamentally driven by social justice principles. His background in early childhood, disability services, child protection and social welfare is combined with senior management experience both in Australia and overseas. Andrew is focused on developing strong relationships and striving for positive, creative solutions. Helping others to get the best out of themselves and their teams have always been primary motivators for Andrew in a career spanning 25 years in the public and private sector. Andrew has excellent analytical skills and a strategic approach and he enjoys applying these collaboratively with his clients.


Talent Management

In a competitive environment where retaining the best people is key, Andrew is leading the delivery of leading-edge reward and recognition solutions to public sector organisations. Andrew has recently worked with a large metropolitan council to pilot reward and recognition technology designed to engage their entire workforce. The project ensured the technology aligned closely with existing recognition efforts and the organisations broader strategic objectives and values. This is a creative and exciting project where people and technology work together to create an engaged and positive workplace.

Organisational Performance

Andrew has excellent knowledge of a range of programs across State and Local Government including: Child Protection; Family Services; Early Intervention and Prevention; Kinship Care; Foster Care; Residential Care; Family Violence; Disability; Aged Care; Early Childhood Education; Local Laws; Traffic and Parking; and Animal Management. Andrew has overseen key projects in these areas. A recent project required a comprehensive service review of Local Laws, Traffic and Parking for a large Council. The review considered all aspects of the service including service performance, outcomes for the local community and key budgetary and resource considerations. The project benchmarked best practice and made recommendations for the future. This was a collaborative process and Andrew and the Talent Architects team worked closely with our client within tight timelines to ensure all project deliverables were achieved resulting in real and tangible benefits for the organisation and community.

Organisational Development

Andrew has facilitated a number of job transition and change management programs with aged care and early childhood providers. These include large providers of a range of services and programs and over 1000 staff members and single centres with a small team. Andrew worked with senior management to develop a tailored and individualised change management process to support staff, including redundancies and modified responsibilities. The fundamental objective was to support people and organisations through the change process and achieve positive outcomes for all those involved. Andrew is able to communicate with a range of stakeholders effectively and he facilitated group sessions and conducted one-on-one coaching with staff. Andrew's individualised, solution focussed, engaging and positive approach is always well-received.



Andrew is a senior manager with experience in the social welfare and public sector and providing consulting and recruitment services in Australia, New Zealand and the United Kingdom.

Andrew has worked in child protection, ECE and child and family welfare for over 15 years including case management, supervisory, policy and management roles both in Australia and the United Kingdom.

For more than 12 years Andrew years provided consulting and recruitment services to the public sector and community based organisations in Australia, New Zealand and the United Kingdom. This has included roles as a senior consultant, divisional manager and business development manager for McArthur from 2006 - 2011 with experience in the Human Services, Aged Care, Disability, Community, Local Government and Early Childhood Education sectors.

Andrew adopts a strength-based approach, with a focus on: building high performing and cohesive teams; optimising talent identification and retention strategies; collaborative performance management processes; coaching and support; and effective group facilitation.

Andrew has specialist expertise in program and policy development; service planning and evaluation; project management; procurement; and contract management. Andrew has also delivered innovation in business systems and processes which included oversight and monitoring of performance by government funded service providers and implementation of recommendations made by the Victorian Auditor-General's Office and Ombudsman.

Andrew has also previously managed an Out of School Hours program and held Executive roles on a kindergarten Board of Management. Andrew has also worked in residential disability services and as an integration aide for children with disabilities. He is also a passionate footballer (the round ball version) and has played and coached at State League level in Victoria and currently coaching juniors in his local community.